Why did I get a bill? Don’t you bill insurance?
If your service is a “covered service” then your insurance company may pay some or all of your transport bill. If we had the information at the time of your claim, then your insurance company was billed. However, sometimes we have incomplete or improper insurance information so you may need to call us at (937) 435-1767 and provide us with updated information.
If we have the correct information and you still got a bill, it’s likely because your insurance company didn’t cover the entire charge, or left a portion to your deductible, coinsurance, or co-pay. In that case, this is your responsibility to pay in full.